Originally written by Josh Kurtzman for the WAN Dynamics site. Hosting to keep the knowledge alive! Packet Loss, jitter and out of order packets are all problems that we run into when troubleshooting a circuit issue. In most cases, the only answer is to open a ticket with the carrier

For as long as organizations have tried to make real-time services like voice or video work over Internet Protocol (IP) network pipes, there have been very basic requirements in order to make said services operate effectively. The first requirement for these sensitive applications was a dedicated, business class network line